Talkspace
Product specs
- Student mental health focus areas: Develop life and character-building skills; Ensure student access to effective mental health treatment
- Product category: Crisis intervention; Screening/assessment; Self-guided activities; Therapy
- Age of users: Ages 13+
- Technology required: Web browser; Mobile app (iOS or Android)
- Tiers of intervention: Tier 1, Tier 2, Tier 3
- District experience: <1,000 students; 1,000-5,000 students;5,001-20,000 students; 20,001-50,000 students; 50,001-100,000 students, >100,000 students
- Free version available?: Yes, free for students in some states
Impact
Talkspace is committed to providing outcomes-driven data utilization insights. Their reports help benchmark populations to inform schools and districts’ student support strategy. Talkspace has research efficacy with 4 NIH Grants and over 20 published studies from top leading research institutions in the country. See an overview here: Talkspace Research and Ongoing Evaluation.
Privacy & Safety
Talkspace is HIPAA and SOC2 compliant healthcare provider. Their clinical protocols, oversight, and quality metrics are designed to meet the high standards of certified healthcare providers. Their privacy and data protection program includes the following framework and regulatory considerations: GDPR, CCPA, NIST 800:53, NIST 800:171, and SOC 2 Type 2.
Data provided to school/district
Talkspace provides aggregate student data to district administrators. The following outcome data points are provided: Utilization/Engagement, Clinical Effectiveness, Users Improvement by Gender, Users Improvement by Age, Users Improvement by Presenting Problem, Effectiveness on Depression, Effectiveness on Anxiety, and Effectiveness in School Setting.
Accessibility
- Web accessibility: Base is 100% compliant with WCAG 2.1 AA guidelines and can provide documentation - VPAT available upon request.
- Language: Talkspace is available in 32 languages.
