Assessing School and Student Needs Around Mental Health Support

Assessing a school district’s needs around mental health support for students involves a comprehensive and systematic approach, which is essential to ensuring that students are present, healthy, ready to learn, and prepared for success. 

Comprehensive mental health initiatives support student and staff well-being; help students develop key life and character-building skills; promote a sense of belonging and connectedness; make sure students, staff, and the community know how to recognize and respond to signs of distress; and ensure all students have access to effective mental health treatment. That’s a lot for districts and educators to take on in addition to the myriad other roles they play for students. During your process to assess needs, map existing resources, and analyze gaps, your school or district can effectively gauge where additional support is needed. Here’s an overview of the process. 

Conduct a Needs Assessment

Conducting a needs assessment is a critical step for schools or districts. A needs assessment evaluates how effectively existing services and supports meet student needs and identifies system strengths to leverage. The process should be collaborative, integrating available data and perspectives from a diverse group of individuals who are part of or affected by the system.

A diverse and well-structured team is instrumental in creating a comprehensive and inclusive approach to mental health assessment and support. Although not all stakeholders will engage in every step of the process, together they will clearly define the objectives, timelines, and responsibilities.
Set up a task force
Establish a working group of school, family, and community stakeholders. Make sure that stakeholders know how you'll consider and integrate differing views. They need to understand that while their input will help shape decisions, the final choices will be made by school boards and district staff, following local laws, board policies, and financial rules. Even though not all stakeholders will engage in every step of the process, together, they will clearly define the objectives, timelines, and responsibilities for this project. Your team should include, but isn’t limited to:
  • Parents and caregivers
  • Students
  • Community health providers
  • School mental health providers
  • School administrators
  • School staff
  • Community leaders
Thoroughly assess needs
Conducting a needs assessment allows your district to ensure that students are healthy, ready to learn, and supported in their overall well-being. This process addresses pressing mental health needs, helps schools understand the effectiveness of existing services, and leverages system strengths to provide the best possible support for students. 
Review existing data
A needs assessment involves gathering and analyzing both quantitative and qualitative data to identify strengths, gaps, and areas for improvement. This data is de-identified and disaggregated to understand trends in the student population.
Gather quantitative data
With parent and caregiver consent, you can use anonymous student surveys to understand mental health status, stress levels, and access to support services. Analyze records of behavioral incidents, absenteeism, counseling referrals, referrals to community-based providers, 911 data, academic performance trends, and aggregated health records of visits to school nurses for mental health issues.

Consider other metrics that provide valuable insights into student well-being and academic performance. The sources encompass state-level data from the Youth Risk Behavior Survey (YRBS), response to intervention (RTI) and multi-tiered systems of support (MTSS) data, special education data, and Title I data. Attendance records and English language learner data offer additional perspectives on student engagement and support needs.

Include pulse surveys, student referral meetings, disciplinary data, and crisis referrals. This contributes to understanding the immediate and ongoing needs of students. Academic performance metrics such as grades, standardized test scores, and graduation rates are also essential for assessing educational outcomes. Incident reports, counseling service referrals, health risk assessments, and behavioral health screenings provide critical information on student health and safety. Together these data sources create a comprehensive picture of the factors influencing student success and well-being.
Collect qualitative data
You can complement your review of existing quantitative data with the collection of qualitative information. Your task force should organize focus groups with students, parents and caregivers, teachers, and mental health staff to gain insights into their experiences and perceptions. 

Conduct one-on-one interviews. It’s also important to speak with school counselors, psychologists, and social workers, and observe classroom and school environments to identify stressors and support. 

Include a diverse array of qualitative insights. Staff meetings can provide valuable input, as can anecdotal records from teachers and support staff. Case studies of individual student experiences offer detailed, personal perspectives, while open-ended survey responses capture nuanced feedback.

Ask for feedback from the Parent Teacher Association (PTA), alongside informal discussions with students and parents and other caregivers. These are crucial sources that can reveal unspoken needs and concerns. Narrative reports from social workers and nurses contribute important professional observations, and comments and insights from community meetings or forums add broader context and community perspectives. Together these qualitative sources complement quantitative data, offering a more holistic view of the factors affecting student well-being and educational outcomes.

Analyze for Disparities

If feasible, disaggregate data by demographic groups to identify inequities and disparities. This  will help surface the most pressing needs, the effectiveness of current services, and patterns of emotional, behavioral, medical, basic, and social support needs. 

Conduct Resource Mapping

Resource mapping creates a visual map or list of available services and resources in a community. It helps identify important local resources, improve access and awareness, reduce duplication of services, and enhance communication and collaboration. Assessing both current and new products and programs allows your school or district to ensure you’re providing the most effective and comprehensive mental health services. By evaluating existing services, you can identify areas of success and pinpoint where improvements are needed. It ensures that schools use all available supports effectively to meet student needs.
Catalog existing mental health services and programs.
Assess the accessibility, utilization, and perceived effectiveness of the services. Then compare that data with best practices and national standards for school mental health services.  
Identify categories of resources to map and outline processes for sustaining and evaluating these efforts
You should include both internal and external mental health services and supports, and use multiple sources to identify trusted, inclusive  resources that are trauma-informed, healing-centered, and culturally responsive.
Align needs assessment findings with resource mapping.
Start by combining needs and strengths assessment data with resource maps to pinpoint how to address needs and leverage strengths. 
Conduct a gap analysis.
A gap analysis will help identify and prioritize gaps in services, resources, and training.
Create a categorized inventory of current services and supports.
This step helps you identify any areas of duplication and make strategic decisions about which services to keep. Collaboration with stakeholders is crucial to make decisions about discontinuation.
Systematically evaluate programs, services, or initiatives.  
This helps you find those that are no longer effective, relevant, or aligned with current goals and priorities, and decide on a plan for discontinuation. This step can free up resources to focus on more impactful and essential activities.
Assess existing services for their impact and alignment with principles such as trauma-informed care and cultural responsiveness.
Services that do not meet these criteria or show insufficient evidence of effectiveness can be reduced or eliminated to better allocate resources toward more beneficial programs.

Continuous Resource Review

Establishing a process for ongoing evaluation and regular updates of resource maps helps maintain a comprehensive and up-to-date resource network.

Embark on Targeted Action Planning 

Building on the needs assessment and resource mapping, action planning serves as the strategic culmination of those foundational steps. By identifying specific goals, allocating resources effectively, and implementing targeted interventions, your school or district can address the unique needs of the student population with precision and purpose.

Proactively planning ensures a coordinated effort across all stakeholders, fostering a collaborative environment that promotes continuous improvement. This process helps set clear priorities, track progress, and make data-informed decisions, ultimately leading to enhanced educational outcomes and a supportive, inclusive school culture.
Create a detailed report with findings, needs, and recommendations
Share it with everyone involved, including the school board, administrators, teachers, parents, and students, for their feedback.
Develop a strategic plan based on the assessment
Your plan should include goals, strategies, action steps, timelines, responsible parties, and measurable outcomes. It should also include a plan for how to effectively sunset any programs you’ve decided to discontinue, making sure there are comparable services in place to minimize any potential negative impacts.
Use SMART goals — those that are specific, measurable, attainable, realistic, relevant, results-oriented, and time-bound
The strategic plan should also explain how the school or district will use pilot programs or tools in select schools to test their impact, gather user feedback, and make necessary adjustments before wider implementation.
Engage stakeholders to better understand and address mental health needs in a school or district.
This process continuously involves students, parents and caregivers, school staff, and community partners. By involving these key stakeholders, schools can better assess and address the mental health needs of students, ensuring that all voices are heard and all resources are used well.
  • Hear students’ voices by using surveys, conducting focus groups, and including students on the task force. Create safe and supportive spaces for students to share their experiences in order to gather honest and useful feedback.
  • Hold town hall meetings and send out surveys to parents and caregivers to gather their concerns and suggestions. Provide resources and information sessions to educate about mental health issues and support systems, encouraging a team effort for student well-being.
  • Include teachers, administrators, and support staff in discussions and surveys. It is important to understand their views on student mental health. Offering professional development on addressing mental health issues equips staff with the skills needed to support students.
  • Work with local mental health organizations, health care providers, and social services. This allows your school or district to gather community-based data and coordinate support. Involving community stakeholders in planning ensures that community resources and expertise are used effectively.
Research evidence-based mental health programs, tools, and resources that could fill identified gaps.
When evaluating these external products, consider factors such as cultural relevance, cost, scalability, and ease of implementation.
Evaluate new products on a rubric.
Factors to consider for a rubric can include things like cultural relevance, cost, scalability, and ease of implementation. That ensures that any adopted solutions are practical and sustainable.

Stakeholder Engagement: A Continuous Throughline 

Tools and Resources for Assessing and Mapping Mental Health Resources

Click through a chart that provides tools and resources to help you engage in a thorough resource-mapping process with an end result of accessible, user-friendly maps that are available to diverse groups and provide detailed information about each resource. Establish a process for ongoing evaluation and regular updates of the maps. This approach will help maintain a comprehensive and up-to-date resource network that effectively supports mental health needs.