Youth co-design:
Backpack Healthcare involves youth in product design to ensure relevance and effectiveness. Through focus groups, surveys, and workshops, it gathers feedback to inform feature development. This iterative process ensures products meet evolving needs.

Backpack

Backpack Healthcare offers inclusive and holistic mental health care for children, adolescents, and families. Their tailored treatment plans are designed by skilled licensed clinicians. Backpack provides therapy, medication management, and an interactive app for remote services, and their tech solutions include EHR systems, patient portals, and AI tools.
Product specs

Student mental health focus areas: Develop life and character-building skills; Ensure student access to effective mental health treatment

Product category: Check-ins; Coaching/mentorship; Crisis intervention; Curriculum/lessons; Screening/assessment; Self-guided activities; Therapy

Age of users: Ages 13-18

Technology required: SMS; Mobile app (iOS or Android)

Tiers of intervention: Tier 1, Tier 2, Tier 3 

District experience: 50,001-100,000 students

Free version available?: No

Impact

Backpack conducts ongoing impact evaluations internally and with external partners to assess the effectiveness of their services. Internally, they analyze key metrics like user engagement and treatment outcomes. Externally, they collaborate with academic institutions and research organizations, conducting impact studies with validated measures like the PHQ9 and GAD7.

Privacy & Safety

Backpack Healthcare adheres to strict data protection standards, including COPPA, FERPA, HIPAA, SOC2, and HITRUST regulations, to ensure user data is handled securely and in compliance with the law.

Data provided to school/district

Backpack provides custom dashboards for different audiences (parents, educators, etc.) that give insight to a student's mental health journey and plan.

Accessibility
  • Web accessibility: Backpack Healthcare is WCAG 2.0 AA compliant. Many of their designs meet accessibility guidelines, and they are dedicated to further improvements.
  • Language: Backpack is currently available in English

Youth co-design:
Backpack Healthcare involves youth in product design to ensure relevance and effectiveness. Through focus groups, surveys, and workshops, it gathers feedback to inform feature development. This iterative process ensures products meet evolving needs.

Note

Note: all information was provided by the company in April 2024. We encourage you to ask for up-to-date information as well as any additional information needed, when considering products.  

Disclosure: This company was a member of the Headstream Accelerator program. 

Tiers of intervention
District experience