Youth co-design:

Crisis Text Line

Crisis Text Line provides free, 24/7, high-quality text-based mental health support and crisis intervention by empowering a community of trained volunteers to support people in their moments of need. They help school systems take care of their students and provide them back with information about why students are in crisis.
Product specs
  • Student mental health focus areas: Ensure student access to effective mental health treatment  
  • Product category: Crisis intervention
  • Age of users: All ages
  • Technology required: SMS; Web browser 
  • Tiers of intervention: Tier 1 
  • District experience: 5,001-20,000 students; 20,001-50,000 students; 50,001-100,000 students 
  • Free version available?: Free version is available nationwide
Impact

Learn more about Crisis Text Line’s research here.

Privacy & Safety

Learn more about Crisis Text Line’s privacy and safety policies here

Data provided to school/district

Crisis Text Line provides schools and district partners with access to a dashboard showing anonymized data about students using the service. 

Accessibility
  • Web accessibility: Contact Crisis Text Line with questions about accessibility. 
  • Language: Crisis Text Line is currently available in English and Spanish.

Youth co-design:

Note

Information on this page was gathered from the company’s website in May 2024. We encourage you to ask for up-to-date information, as well as any additional information needed, when considering products.  

Product category
Tiers of intervention
Template for future filters